Lincoln Way 2.0
Retail & Digital Experience
2022 / China
creative strategy
graphic design
project management
Digitalise the Lincoln Way hospitality for retail and flagship stores.
With the newly launched Lincoln Way 2.0 strategy, Lincoln is extending the American luxury customer experience across retail stores, flagship stores, the brand experience centre, and the mobile app.
An incentive loyalty programme is developed to send the warmest greetings and reward customers through multiple touchpoints, covering online and offline.