Lincoln Way 2.0
Retail & Digital Experience

2022 / China

creative strategy
graphic design
project management

Digitalise the Lincoln Way hospitality for retail and flagship stores.

With the newly launched Lincoln Way 2.0 strategy, Lincoln is extending the American luxury customer experience across retail stores, flagship stores, the brand experience centre, and the mobile app.

An incentive loyalty programme is developed to send the warmest greetings and reward customers through multiple touchpoints, covering online and offline.

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